Support

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Find quick answers in our Help Center, or reach out to our team directly. We're here whenever you need us.

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Reach us however suits you. Real people, ready to help you with your account, transfers, and security.

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Help Center

Frequently asked questions

Answers to the things people ask us most, organised by topic.

Getting Started

Peace Wallet is a secure mobile wallet purpose-built for USDT (Tether). It lets you store your digital dollars, send them instantly to other Peace Wallet users with zero fees, and move funds to and from external TRC-20 and ERC-20 wallets — all protected by bank-grade security and full identity verification.

Identity Verification (KYC)

Identity verification protects you and the wider community. It prevents fraud, keeps criminals off the platform, and ensures Peace Wallet meets its anti-money-laundering (AML) obligations as a regulated financial service. Your data is encrypted and handled in line with our Privacy Policy.

Transfers & Fees

Transfers between Peace Wallet users are instant and completely free. For withdrawals to external wallets, only the underlying blockchain network fee applies — we pass it through at cost with no markup, and you always see the exact amount before you confirm.

Security

Funds are held in a multi-tier custody system with the majority kept in offline cold storage. Balances and personal data are encrypted with AES-256 at rest and in transit, and withdrawals are protected by monitoring, limits, and confirmation controls.